Culture
Effective customer interfacing is the cornerstone of our Chairman’s philosophy, and as such a high degree of importance is placed on recruitment at all levels from senior management to the front end engineering staff. Emphasis on structured training to enhance customer care skills along with regular toolbox talks ensure our engineers abilities to interface and develop excellent working relationships with our client.
With customer care at the forefront of everybody’s thinking
to ensure rapid response from our team within varying environments from prestigious office space to occupied homes with the same professional and caring attitude reflect positively on our clients. The arrival of a professional MTS engineer complete with uniform and identity badge, carrying proper tools and equipment, provides the end user with the confidence their problem will be resolved satisfactorily and with the minimum of disruption.
Philosophy
Our philosophy of ensuring our client’s wishes are turned into reality.
This is achieved through careful identification of issues and needs, clear action plan detailing all salient points, through to successful completion. Our flexible approach using “Blue Sky” thinking allows us to provide the bespoke service our current clients have come to expect.
Location
To ensure rapid response form our on call teams we recruit in the locations best suited to our expanding client base. We are well positioned to service clients in the entire Yorkshire and East Midlands region using the natural borders of the Pennines to the west the North Sea to the east the Tees and Trent rivers providing the northern and southern limits. However, recent client led requirement have expanded our coverage to include most of Lincolnshire and Derbyshire.
Why do organisations such as Insight Direct, Nabarro and Tieto Enator, as
well as many others, trust Multitech Services to deliver Premises support and
Energy Management across their sites?
To enhance their competitiveness, improve their business performance,
introduce comfort conditions to the workplace and efficiency to their
processes - by reducing energy consumption, driving down costs and operating
in an environmentally sustainable way.
Multitech Services lets you
focus on your core business activities safe in the knowledge that we're
looking after the rest. We've over 20 years outsourcing experience and a
proven expertise in helping organisations become more competitive by
delivering guaranteed results.
In your ever changing and challenging business environment, you need to be
constantly changing and adapting to meet those challenges.
